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[Knowledge stored in artifacts] +

[Knowledge stored in the heads of its staffs] + [Knowledge stored at the team or group level]

Organizational Memory and Organizational Knowledge

In the human brain, memory represents the storage of knowledge. The human system is the organic part that contains both explicit and tacit knowledge, while computer storage and memory can contain the explicit. Organizational memory is a form of storage that can be expressed in relational term as:

Organizational Memory =



This formula represents organizational knowledge greater than the sum of individual knowledge. This is because individual knowledge, when exchanged among peers, increases, with people creating new ideas and possibilities by sharing and learning from one another.